Frequently Asked Questions

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If you select the auto-debit feature, your credit card will be debited immediately once payment is requested. However, for other payment methods, you will receive a notification prompting you to make the payment. Select the Shipping History tab on your dashboard and click on the Pay Now button beside your order to make a payment. Once your payment is verified, you will be contacted for delivery.

We do not store your credit card information or other sensitive data on our servers. For any transaction, we use the services of a secure payment gateway to provide safe and secure payment procedures. Your credit card information is never transmitted via our website since the payment gateway is responsible for collecting, storing, and encrypting your data. All the information that is collected is used for products and services provision, billing, identification and authentication, services improvement, contact, and research.

Yes, we are always open to receive packages during the weekends.

Do you have a relative in America? Do you live in America and would like to send items to Jamaica? The “Please Buy It For Me” feature allows anyone anywhere in the world to shop for you and ship the items to your virtual mailbox, then we forward the items to your doorstep in Jamaica.

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